Create an Account or Sign in Email Confirm Email Password Confirm Password First Name Last Name Display Name Profile Type ----USERCOMPETITION I agree to the Terms and Conditions and Privacy Policy. Terms and Conditions AGREED TERMS About us 1.1 Buzz-it Limited (we, our and us) are registered in England and Wales under company number 12574910 and have our registered office at 3rd Floor 89-90 Paul Street, London, England, EC2A 4NE. 1.2 We are not registered for VAT. 1.3 We operate the website www.onestopwin.com (Website). 1.4 To contact us for day to day matters, please email win@onestopwin.com To serve any formal notices relating to any matter under the Contract please see 14.2 below. Listings on the Website 2.1 Our Website is a prize competition database through which competition promoters can list an Eligible Prize Competition Business. 2.2 Our Website offers different pricing packages (each a Pricing Package) allowing competition promoters to choose from different levels of listing (Listings). Details of each Pricing Package and what is contained within each Listing option are provided on the Website. 2.3 Subject to our right to amend the specification of the Listings (see 2.5) we will provide you with an account so that you can create the Listings in accordance with the specification for the Listing appearing on our website at the date of your order in all material respects. 2.4 We reserve the right to amend the specification of the Listings if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Listings. Placing an order and its acceptance 3.1 To place an order for a Listing, please click on the relevant button on the Website and complete and then submit the chosen form. When you submit an order form you are offering to buy a Listing subject to these terms and conditions (Terms). These Terms apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing. 3.2 Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order and any details about your business and the prize competitions you offer are complete and accurate. 3.3 After you place your order, we will send an email to you to accept it (Order Confirmation), at which point and on which date a legally binding contract (Contract) will be formed between us and an account will be opened on the Website. The Contract will relate only to the Listing confirmed in the Order Confirmation. 3.4 If we are unable to supply you with the Listing for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Listing, we will refund you the full amount. 3.5 The Contract, including our Website Terms of Use www.onestopwin.com/terms-of-use and Acceptable Use Policy www.onestopwin.com/acceptable-use-policy is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract. 3.6 You should save a copy of these Terms for future reference. Charges 4.1 In consideration of us providing you with the Listing you must pay our charges (Charges) in accordance with this 4. 4.2 The Charges are the prices quoted for the relevant Pricing Package on the Website at the time you submit your order. 4.3 We take all reasonable care to ensure that the prices stated for the Listings are correct at the time when the relevant information was entered into the system. However, please see 4.6 for what happens if we discover an error in the price of the Listings you ordered. 4.4 We reserve the right to increase the Charges from time to time. If we intend to increase our Charges we will give you a minimum of one months’ notice of our intention to do so. If you do not accept the increase in the Charges you may terminate the Contract at any time. 4.5 It is always possible that, despite our reasonable efforts, some of the Listings or Price Packages on our site may be incorrectly priced. Where the correct price for the Listings or Price Packages is less than the price stated on our site, we will charge the lower amount. If the correct price for the Listings or Price Packages is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Listings at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Listings and refund you any sums you have paid. How to pay 5.1 Payment for the Listings is in advance. We will take your first payment upon acceptance of your order and will take subsequent payments monthly in advance. 5.2 You can pay for the Listings using a debit card or credit card. 5.3 We will send you an electronic invoice following receipt of your payment. 5.4 If you fail to make a payment under the Contract by the due date, then, without limiting our remedies under 12 (Termination), you will have to pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgement. Interest under this 5.4 will accrue each day at 4% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period when that base rate is below 0%. Amending your Pricing Package 6.1 You may change your Pricing Package at any time by logging into your online account, choose the Listing you have and then apply the new package required. 6.2 You will receive the benefits for the Listing associated with your new Pricing Package from the time your listing is approved by us. 6.3 Any increased Charges in respect of your Pricing Plan will be collected at the time of change. No refunds are payable in the event that you choose a lower priced Pricing Plan than you are currently on. The lower price will then be paid the following month. Your obligations 7.1 It is your responsibility to log into your account and provide all of the required information to complete your Listings. You may update and change details within your Listing at any time by logging into your account and making the relevant changes within it. 7.2 Where we have created a free Listing for you, and you claim this Listing for yourself, it is your responsibility to log into your account, claim the Listing and ensure that all the required information is complete, accurate and up to date. When registering you must use an email address associated with the business domain for identification purposes. 7.3 It is your responsibility to ensure that:– the terms of your order are complete and accurate;– the Listings are complete, accurate and up to date and comply with our Acceptable Use Policy www.onestopwin.com/acceptable-use-policy and Website Terms of Use www.onestopwin.com/terms-of-use ; – you only promote genuine prize competitions and do not promote any form of gambling;you comply with all relevant laws, regulations and codes of practice relating to prize competitions and their advertising and promotion;– you have all necessary rights and permission for all content that you include in any Listings. This includes ensuring that your Listings, or any content in them, do not infringe the intellectual property rights of any person and ensuring that you do not include any personal data of any person without their express permission;– you provide us with such information relating to your business and the prize competitions as we may reasonably request from time to time. 7.4 If your Facebook advertising account is suspended at any time and for any reason, you must immediately notify us and we may, without any liability to you, suspend or remove your Listings, either temporarily or permanently. 7.5 We are under no obligation to check or moderate any content you include in the Listings or otherwise add to the Website. However, if we find that any such content is in breach of our Acceptable Use Policy www.onestopwin.com/acceptable-use-policy our Website Terms of Use www.onestopwin.com/terms-of-use these Term or other generally accepted standards we reserve the right to remove it without warning to you and without incurring any liability to you. For serious breaches we further reserve the right to terminate the Contract with immediate effect and without any liability to you. Intellectual property rights 8.1 All intellectual property rights in the Website, its branding and the database created through the inclusion of Listings on the Website will be owned by us. 8.2 We shall provide you with a “Listed on OneStopWin” badge that you may display on your website and through which you may provide a link to the Website. You are granted a limited licence to use this badge for the term of this agreement. On termination of this agreement for any reason you must remove this badge and link from your website. 8.3 You own and are fully responsible for all intellectual property rights in all content that you include in any Listings but you hereby grant us a fully paid-up, non-exclusive, royalty-free, licence to copy and modify any materials provided by you or included within the Listings to enable us to operate the Website. Data Protection 9.1 We will use any personal information you provide to us to:– provide access to your account; – process your payment of the Charges; and– inform you about similar services that we provide, but you may stop receiving these at any time by contacting us. 9.2 You are solely responsible for the personal data of any person that is included in any of your Listings. You must ensure that you have all necessary consents and permissions to include any personal data in any Listings. You will fully and completely indemnify us against all losses or liabilities resulting from any breach by you or failure to comply with any data protection legislation. 9.3 We will process any personal information you provide in accordance with our Privacy Policy www.onestopwin.com/privacy the terms of which are incorporated into this Contract. Limitation of liability: YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE 10.1 Nothing in the Contract limits any liability which cannot legally be limited, including liability for:– death or personal injury caused by negligence;– fraud or fraudulent misrepresentation; and– breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).10.2 Subject to 10.1, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:– loss of profits;– loss of sales or business;– loss of agreements or contracts;– loss of anticipated savings;– loss of use or corruption of software, data or information;– loss of or damage to goodwill; and– any indirect or consequential loss. 10.3 Subject to 10.1, our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to the total Charges paid by you under the Contract in the last year. 10.4 This 10 will survive termination of the Contract. Confidentiality 11.1 We each undertake that we will not at any time during the Contract, and for a period of five years after termination of the Contract, disclose to any person any confidential information concerning one another’s business, affairs, customers, clients or suppliers, except as permitted by 11.2. 11.2 We each may disclose the other’s confidential information:– to such of our respective employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of exercising our respective rights or carrying out our respective obligations under the Contract. We will each ensure that such employees, officers, representatives, subcontractors or advisers comply with this 11; and– as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. 11.3 Each of us may only use the other’s confidential information for the purpose of fulfilling our respective obligations under the Contract. Termination and consequences of termination 12.1 There is no minimum term to the Contract and it automatically renews each month until either party gives notice to the other at least seven days notice of their intention to terminate the Contract. If the notice is given less than seven days prior to the end of the month or the Contract will automatically renew and continue for a further month and then it will terminate at the end of the next month. 12.2 Without limiting any of our other rights, we may suspend the performance of the Listings, or terminate the Contract with immediate effect by giving written notice to you if:– you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 30 days of you being notified in writing to do so;– you fail to pay any amount due under the Contract on the due date for payment;– you take any step or action in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), applying to court for or obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business;– you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; or– your financial position deteriorates to such an extent that in our opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy. 12.3 On Termination of the Contract we shall immediately delete all of your Listings. 12.4 No refund of any Charges are payable if the Contract is terminated part way through a month. Events outside our control 13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control). 13.2 If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:– we will contact you as soon as reasonably possible to notify you; and– our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. We will arrange a new date for performance of the Listings with you after the Event Outside Our Control is over. 13.3 You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel we will refund the price you have paid, less the charges reasonably and actually incurred by us in performing the Listings up to the date of the occurrence of the Event Outside Our Control. 13.4 You acknowledge and accept that the provision of the Listings is not guaranteed to be error free and we do not guarantee that the Website will be available to view 24 hours a day, 7 days a week. Notices 14.1 When we refer to “in writing” in these Terms, this includes email. 14.2 Any notice given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first class post or other next working day delivery service, or email. 14.3 A notice is deemed to have been received: – if delivered personally, on signature of a delivery receipt or at the time the notice is left at the proper address; – if sent by pre-paid first class post or other next working day delivery service, at 11.00 am on the second working day after posting; or– if sent by email during normal business hours (9.00 am to 5.00 pm in the United Kingdom) at the time of transmission. If sent outside normal business hours, at 9.00 am the next working day after transmission. 14.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. 14.5 The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action. General 15.1 Assignment and transfer– We may assign or transfer our rights and obligations under the Contract to another entity but will always notify you in writing or by posting on this webpage if this happens.– You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing. 15.2 Variation. Any variation of the Contract only has effect if it is in writing and signed by you and us (or our respective authorised representatives). 15.3 Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you. 15.4 Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.15.5 Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms. 15.6 Governing law and jurisdiction. The Contract is governed by English law and we each irrevocably agree to submit all disputes arising out of or in connection with the Contract to the exclusive jurisdiction of the English courts. × Privacy Policy Introduction Welcome to the Buzz-it Limited’s privacy policy. OneStopWin is a trading name of Buzz-it Limited. OneStopWin respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. You can download a pdf version of the policy here: Privacy Policy. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy. 1. Important information and who we are Purpose of this privacy policy This privacy policy aims to give you information on how OneStopWin collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them. Controller Buzz-it Limited is the controller and responsible for your personal data (collectively referred to as “Buzz-it Limited”, “OneStopWin”, “we”, “us” or “our” in this privacy policy). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below. Contact details If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways: Full name of legal entity: Buzz-it Limited t/a OneStopWin Email address: win@onestopwin.com Postal address: Buzz-it Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. This version was last updated on July 20th 2022. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. 2. The data we collect about you Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender. Contact Data includes email address and telephone numbers. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. Profile Data includes your username and password, your interests, preferences, feedback and survey responses. Usage Data includes information about how you use our website, products and services. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 3. How is your personal data collected? We use different methods to collect data from and about you including through: Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: create an account on our website; subscribe to our newsletter or publications; request marketing to be sent to you; follow us on social media; or complete a survey, give us feedback or contact us. Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy www.onestopwin.com/cookie-policy for further details. Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below: Technical Data from the following parties: analytics providers such as Google based outside the UK; advertising networks such as Facebook based outside the UK; and search information providers such as Google based outside the UK. Identity and Contact Data from Competition Promoters based inside the UK that we have any affiliate links with. 4. How we use your personal data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform any contract we are about to enter into or have entered into with you (this includes delivery of our newsletter where you have signed up for it). Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal obligation. Please see the Glossary below to find out more about the types of lawful basis that we will rely on to process your personal data. Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new user of our website (a) Identity (b) Contact Performance of a contract with you To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications Necessary for our legitimate interests (to develop our products/services and grow our business) Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Promotional offers from us We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing. Third-party marketing We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. Opting out You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of other transactions. Cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see www.onestopwin.com/cookie-policy Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 5. Disclosures of your personal data We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above. External Third Parties as set out in the Glossary. Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 6. International transfers Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK. 7. Data security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 8. Data retention How long will you use my personal data for? We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. Details of retention periods for different aspects of your personal data are available on request. In some circumstances you can ask us to delete your data: see your legal rights below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 9. Your legal rights Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can find out more about these rights below. If you wish to exercise any of your legal rights, please contact us via email at win@onestopwin.com No fee usually required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 10. Glossary LAWFUL BASIS Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to. THIRD PARTIES External Third Parties Service providers acting as processors who provide IT and system administration services. Professional advisers acting as processors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. HM Revenue & Customs, regulators and other authorities acting as processors who require reporting of processing activities in certain circumstances. YOUR LEGAL RIGHTS You have the right to: Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: If you want us to establish the data’s accuracy. Where our use of the data is unlawful but you do not want us to erase it. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. ×